SUFFAH PAYMENT AGREEMENT
For School Administrators
Last updated: January 2, 2026
1. School Information
School Name: ________________________________
Administrator Name: ________________________________
Administrator Email: ________________________________
2. Purpose
This agreement explains:
- How the School pays for the Suffah platform
- What the fees cover
- How billing, refunds, and cancellations work
- The use of third-party payment processors (e.g., Stripe)
This Payment Agreement is separate from the Data Sharing Agreement.
3. Pricing & Billing Cycle
The School agrees to pay the fees shown on its Suffah onboarding page or invoice.
Billing options may include:
- Monthly subscription
- Annual subscription
- Per-student pricing
- Custom pricing agreed in writing
The chosen billing plan will start once payment is submitted.
4. Payment Methods
The School may pay using:
- Credit/debit card
- Bank transfer (if offered)
- Mobile money (if offered)
- Any method supported by Stripe or Suffah's payment partners
Stripe as Payment Processor
- Stripe securely processes payments on behalf of Suffah.
- Suffah does not store card or bank information.
- By paying, the School also accepts Stripe's standard Terms of Service.
5. Invoices & Receipts
Suffah will provide:
- A receipt for every payment
- An invoice if requested
- A record of payments inside the School's admin dashboard
6. Late Payments
If payment is missed or declined:
- Access to the platform may be paused
- The School will be notified and given time to correct the issue
- Services will resume once payment is received
7. Refunds
Refunds may be offered if:
- There is a duplicate charge
- You were billed after cancelling
- There is a system error or outage that prevents use
Refund decisions are made by Suffah on a case-by-case basis.
No refunds are issued for:
- Partial months of use
- Unused accounts
- School staff changes
8. Cancellations
A School may cancel at any time by:
- Requesting cancellation through the admin dashboard
- Emailing Suffah support from an official school email
After cancellation:
- No future payments will be billed
- Access to the platform will end at the end of the billing period
- Student data will be deleted or returned according to the Data Sharing Agreement
9. Price Changes
Suffah may update pricing. Schools will be notified 30 days in advance before any price increase goes into effect. The School may cancel if it does not agree to the new price.
10. Responsibility
The School administrator confirms:
- They are authorized to make payments on behalf of the School
- They understand all fees
- All information provided for billing is accurate and valid
11. Agreement & Digital Signature
By submitting payment or checking the agreement box, the School agrees to all terms listed above.
Administrator Full Name (Typed): __________________